Privacy Policy

1. Scope

This Privacy Policy describes how Agropoint Services collects, uses, shares, and protects personal information when you visit our websites, purchase products, enroll in courses, or otherwise interact with our Services. “Personal information” means information that identifies you, relates to you, or could reasonably be linked to you.

This policy applies to information collected online through our Services. It does not cover third-party websites, platforms, or services that may be linked or referenced.

2. Information We Collect

We collect information in three primary ways: (a) information you provide, (b) information collected automatically, and (c) information from service providers involved in delivering the Services.

• Information you provide: name, email address, billing details (handled through payment providers), purchase history, support messages, course enrollment details, and content you submit (such as assignments or feedback).
• Information collected automatically: device and browser details, pages viewed, approximate location derived from IP, session activity, and performance diagnostics.
• Information from providers: confirmation that a payment succeeded, fraud prevention signals, and platform analytics that help us deliver and secure the Services.

3. How We Use Information

We use personal information for operational, security, and improvement purposes, including:

• Providing access to purchased digital materials and course experiences.
• Processing orders, confirmations, and customer service requests.
• Personalizing your learning experience (for example, progress tracking and recommendations).
• Maintaining safety, preventing fraud, and securing accounts and content.
• Analyzing usage trends to improve content quality, clarity, and platform performance.
• Complying with legal obligations, enforcing policies, and resolving disputes.

4. Communications

We may send transactional communications such as receipts, access instructions, policy updates, and important notices. We may also send educational updates, announcements, or product information where permitted. You can opt out of non-essential marketing communications through the available unsubscribe options or by contacting support.

5. Sharing of Information

We do not sell personal information. We may share information in limited circumstances:

• Service providers: payment processing, hosting, analytics, customer support tools, and security vendors that process information on our behalf under contractual obligations.
• Legal and safety: to comply with law, court orders, or lawful requests, and to protect rights, safety, and integrity of users and the Services.
• Business changes: in connection with a merger, acquisition, restructuring, or sale of assets, where permitted by law and subject to appropriate safeguards.

6. Cookies and Similar Technologies

We use cookies and similar technologies to keep the site functional, remember preferences, understand usage, and improve performance. Some cookies are essential for the Services to operate. You can control cookies through browser settings, but disabling certain cookies may limit functionality.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure; therefore, we cannot guarantee absolute security. If you suspect unauthorized access, notify us promptly so we can investigate.

8. Data Retention

We retain personal information for as long as necessary to provide the Services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the type of information and the purpose for which it is used.

9. Your Choices and Rights

Depending on your location and applicable law, you may have rights to request access, correction, deletion, or portability of certain personal information. You may also object to or restrict certain processing. We may need to verify your identity before completing a request.

If a request cannot be fulfilled (for example, due to legal obligations or security reasons), we will explain the basis for the decision where required.

10. Children’s Privacy

The Services are not intended for children. We do not knowingly collect personal information from children. If you believe a child has provided information, contact us so we can take appropriate steps.

11. International Users

If you access the Services from outside the United States, your information may be processed and stored in jurisdictions where we or our providers operate. We take reasonable steps to ensure appropriate safeguards consistent with applicable data protection requirements.

12. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. Updates are effective when posted unless a later effective date is stated.

Contact Information

If you have questions or requests related to privacy, contact us using the details below.